now OPEN TUESDAY - SUNDAY FOR IN-STORE, CURBSIDE PICK UP & LOCAL DELIVERY

Shipping & Returns

TURNAROUND TIME 
Most items will leave our studio within 2-3 business days of payment confirmation, unless there is an issue with inventory. Please message us for stock and processing estimates before ordering if you are in a hurry. 

REGULAR SHIPPING
Shipping within the United States is free for orders $50 and up, otherwise it is a flat rate of $5. All items are shipped with USPS First Class with an estimated delivery time of 3-7 business days (average) depending on location. Once the product leaves our hands, delivery time will depend on the postal service. For holiday seasons, please allow extra time for delivery. Shipping time is not guaranteed by the post office. 

RUSH ORDERS
Priority Mail is available as a shipping option during checkout. Cost will vary on the number of items. Priority shipping delivery time is 2-4 business days depending on location (does not include turnaround time - see above). Shipping time is not guaranteed by the post office and therefore we cannot offer refunds for delayed shipments out of our control. 

HOLIDAY DELAYS 
Allow extra time for processing and delivery. Please allow around 1-2 weeks for standard shipping, and around 3-4 business days for priority. Select Priority Mail as your shipping method for safer delivery times. Exact delivery time depends on your location and USPS holiday delays. 

INTERNATIONAL SHIPPING
International shipping is available for select countries. Shipping to Canada usually takes an average of 2 weeks. International shipping to other countries is available through custom request and shipping time varies by location. Buyer is responsible for any customs fees and taxes that may occur. 


EVENT DATES
ALWAYS list the date needed by in your notes so we can do our best to accommodate your item's arrival time. If needed in a hurry, please message prior to purchasing so we can suggest the proper shipping method. This does NOT guarantee on time delivery but we can provide you with a better shipping estimate.

ADDRESSES
Your purchases will be sent to the address specified in your order. Please make sure the address is spelled correctly. If you need to have the package sent somewhere else write the address in the note to seller. We cannot be responsible for issues related to incorrect and/or undeliverable addresses. 


RETURN POLICY 
We do not offer refunds or exchanges unless the item arrived damaged or the incorrect item was shipped. Please check your order as soon as you receive it and message us if there are any issues. We require a clear photo of the item (s) and in some instances, return of the merchandise, before processing a return or exchange. Please do not throw away your order or we will not be able to assist you. We will prioritize and resolve the problem as soon as possible. Additional buyer-selected shipping costs, such as priority, express, or third-party shipping labels are responsibility of the buyer and cannot be refunded under any circumstance. 

CANCELLATIONS
Cancellations are not accepted after payment has posted. However if you need any changes to your order, please do not hesitate to contact us as soon as possible!